Absolutely not. Every client is important for us. Send us your samples & we’ll send it back to you ASAP.
100% YES! It’s your intellectual property and it’s our duty to protect it. If clients want, we are ready to sign a non-disclosure agreement as per which we destroy the image files after completion of the project and don’t use, sell or impart any of them to third parties.
Completed images will be sent back to you through email or FTP. We will return the images via the same medium in which we received the batch.
No, why would we? We’re always in a hurry to deliver the best in the shortest period. Let us know if you’re in a rush, we’ll try to deliver it to you in 24 hours.
Yes. We’ll send you the money back if you aren’t okay with the work we delivered. However, we’ve been known for our 100% satisfaction rate.
We accept PayPal and Wire transfer direct to our company bank account with Bank Of America.
Just specify the format you want for your converted images. We generally send a JPG file. However, your preference will be our first priority. We can also send file in any of the following formats: TIFF, GIF, AI, EPS, BMP, PDF, WMF.
No. If we have misconstrued your specifications and instructions and if there’s a mistake on our part that has led to unsatisfactory results, we will rework at no cost. We will also make new minor adjustments without charging anything. But if you want some fresh changes that may take considerable time, you will have to make a new image order.
Our dedicated team is staffed with skilled graphic designers who will work on your project manually and provide quality that no automated software can provide.